Legal

Terms of Service

Last updated: June 10, 2026

Please read carefully. These Terms are a binding agreement between you and ADA Genie LLC. They include a disclaimer of warranties, a limitation of liability, and an indemnification obligation. ADA Genie is a monitoring tool, not legal advice, and does not guarantee compliance with any law.

1. Agreement to these Terms

These Terms of Service ("Terms") govern your access to and use of the ADA Genie website, reports, emails, and services (together, the "Service") provided by ADA Genie LLC ("ADA Genie," "we," "us"). By checking "I agree," creating an account, submitting a request (including a free audit), or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" means that organization. If you do not agree, do not use the Service.

2. The Service

ADA Genie provides automated accessibility monitoring and reporting. We load publicly accessible web pages in an automated browser, evaluate them with the axe-core engine and additional checks against WCAG 2.1 and 2.2 (Levels A and AA), and deliver reports identifying potential issues. The Service is an informational tool to help you find and track accessibility issues. Its scope, limits, and methodology are described in our Disclaimer & Testing Methodology, which is part of these Terms.

3. Not legal advice

ADA Genie is a software company, not a law firm, and provides no legal advice. Information about the ADA, WCAG, Section 504, compliance deadlines, or any agency is general information only. Consult a licensed attorney and a qualified accessibility professional for advice about your situation.

4. Your responsibilities and authorization

You are solely responsible for, and represent and warrant that:

you are authorized to request scans of each website you submit, and submitting it will not violate any law or any third party's rights or terms;
the information you provide (such as URLs, organization details, and email addresses) is accurate;
you will review our reports and decide what to remediate, and you — not ADA Genie — remain responsible for your website and its legal compliance. Under ADA Title II, a public entity's responsibility for the accessibility of its website is ultimate and non-delegable and cannot be transferred to a vendor or to ADA Genie; and
you will obtain any independent, manual, or legal review you need.

5. Acceptable use

You agree not to: scan or submit any website you do not own or are not authorized to test; use the Service to build a competing product, or resell or redistribute reports except within your own organization; attempt to access non-public areas, bypass authentication, or interfere with or overload the Service or any scanned site; or use the Service unlawfully. We may suspend or terminate use that violates these Terms.

6. Fees, billing, and cancellation

Free audits are provided at no charge and create no obligation. Paid plans are billed in advance on a recurring (e.g., monthly) basis through a third-party payment processor; you authorize us to charge your payment method for each cycle until you cancel. You may cancel at any time, effective at the end of the current billing period; except where required by law, fees already paid are non-refundable and partial periods are not prorated. We may change prices or plan features on prospective notice (for example, by email or by posting), effective at your next billing cycle. You are responsible for any applicable taxes.

7. No guarantee of compliance or outcomes

We do not warrant or guarantee that your website or organization is or will become compliant with the ADA, WCAG, Section 504, or any other law or standard, or that using the Service will prevent or resolve any complaint, demand letter, investigation, audit, lawsuit, penalty, or other consequence. Automated results are estimates and may contain false positives or false negatives. No automated tool detects every accessibility barrier; the Service is not a substitute for a manual audit by a qualified expert.

8. Disclaimer of warranties

THE SERVICE AND ALL REPORTS AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY OF ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. YOU USE THE SERVICE AND RELY ON ITS OUTPUT AT YOUR OWN RISK.

9. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ADA GENIE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR ANY THIRD-PARTY CLAIMS, FINES, PENALTIES, SETTLEMENTS, OR LITIGATION COSTS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, UNDER ANY THEORY (CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (a) THE FEES YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) US $100. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless ADA Genie and its owners, officers, employees, and contractors from any claims, damages, liabilities, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your website or content, your relationship with any third-party vendor, your violation of these Terms, or your violation of any law or third-party right.

11. Term and termination

These Terms apply while you use the Service. You may stop using the Service or cancel at any time. We may suspend or terminate your access at any time, including for violation of these Terms. Sections that by their nature should survive (including Sections 3, 7–10, and 13) survive termination.

12. Changes

We may modify the Service or these Terms. Material changes are effective when posted here with an updated date (and, for paid plans, on prospective notice). Your continued use after changes are posted means you accept the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of the United States and of the state in which ADA Genie LLC is established, without regard to conflict-of-laws rules, and the state and federal courts located there will have exclusive jurisdiction. Before filing any claim, you agree to first contact us in good faith to try to resolve it informally. (Confirm governing state, venue, and any arbitration/class-waiver terms with your attorney before publishing.)

14. Miscellaneous

These Terms, together with the Disclaimer and Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

15. Contact

Questions about these Terms? Email reports@getadagenie.com. See also our Privacy Policy and Disclaimer.